An initial analysis of business needs, opportunities, and tradeoffs in the areas of process automation, product management & delivery, and online service provision. Highly engaged discussion and consensus-building of the features and priorities of the software which the business requires, concluding with formal documentation of agreed-upon requirements.
A sequential process of mapping out solution approaches and concepts progressing to increasingly detailed design views of the actual software elements which are to be implemented. Artifacts from this process include functional workflow maps and detailed user interface designs.
Engineering services to code software based on approved design specifications, overseen by the Boulder Technology architectural team. Full and continuous lifecycle testing of software code, concluding with a User Acceptance phase in which client-partner personnel are involved in final validation and refinement of software before its live release.
Design and specification of platform requirements and maintenance processes necessary to operate delivered software on an ongoing basis. For clients wishing to shed the overhead and complexity associated with operating an in-house or outsourced cloud computing platform Boulder can (and prefers) to operate its system platforms in an outsourced turnkey manner.
Personalized, hands-on training of client technical personnel and endusers on proper use and management of delivered software technology. Both in-person, on-site training and remote online training services are available.
Email, chat, and telephone support for endusers, during extended business hours. Round-the-clock system monitoring and technical support to ensure continuous system availability.